General Questions

Yes, Superfares sends the itinerary through emails so the travel dates and cities can be verified. However, the fares can’t be blocked unless they are booked. The airfares are subject to change and Superfares has no control over them.
Yes, polices for infants are different. For infants (kids below 2 years of age) who can be carried on laps, no charges are applied. Also, the policy allows an adult traveler of 12 years or above to carry one infant only. In case of a round trip in which the kid is below 2 years during the departure journey but will be above 2 years during the arrival journey, the kid will be considered as a child and a full ticket will have to be purchased for him/her. However, these policies may differ from airline to airline. For more information, call us on our toll-free number and our travel experts will help you.
Consolidators refer to the wholesalers of airline tickets to retail travel agencies. These tickets are generally available through retail travel agencies only. We, at Superfares, bring consolidator airfares directly to the consumer. Consolidators have an agreement with airlines to purchase certain seats in advance in big volumes, thereby bringing savings to travelers.
Yes, we can book last-minute tickets as per your requirements with Superfares. However, you need to have book 4-5 hours prior to your departure. You can contact our travel experts for flight booking.
You can make reservations for 9 people at a time. In case, you need to make more reservations, you will have to contact our travel experts.
Superfares confirms the spellings of the names of the passengers several times before issuing tickets because most airlines don’t entertain after the ticket is issued. In such situations, you can give us a call and our travel experts will try to find a solution.

Airport Queries

Children between the age of 5 and 17 can travel unaccompanied. However, relevant documents are needed to be submitted at the airport in person. Therefore, a guardian has to be physically present there. To understand the restrictions, guidelines, and service charges involved (as it varies for each airline), connect with our travel experts so you can be guided well in advance. Usually, the last flights of the day and connecting flights are also denied to unaccompanied minors.
Airport transfer refers to pre-arrangement transportation services for travelers between the airport and the final destination. Transfers can be either one-way or round-trip.
Well, there are airport taxis that are available at most airports. However, it all depends on the airport which you have chosen for your destination.

Billing and Payments

Yes, the displayed airfares are inclusive of all airport fees, taxes, ticket prices. We do not charge any kind of hidden fees.
If you canceled the flight on the same day that you booked it, no charges will be applicable and a full refund will reflect in your account in 3 to 5 days. If you cancel it after a day, some non-refundable charges will be levied and the remaining amount will be refunded in 7 to 14 working days since it involves the airline to confirm the same.
Most airlines have their own policies that Superfares needs to comply with. Generally, discounted tickets are non-refundable but each airline has its own set of rules and regulations regarding the cancellation policies. Hence, it is advisable to have a clear idea of the policy beforehand.

Baggage Allowance

Yes, the baggage allowance for every class is different. While First Class flyers are allowed to bring the maximum number of pieces, Economy Class flyers can carry the least.
In case the airlines you book with have a checked baggage agreement, you won’t have to worry a bit as it will reach the destination without any hassles. In case of no agreement, you might have to check-in the baggage again.
If it is the same ticket for both the flights, you will be allowed to carry the higher allowance. However, it all depends on the airline you choose and the time period between the flights. If such a situation arises, you can seek guidance from our travel experts.

Travel Insurance

Travel insurance mainly covers trip cancelations, delays, lost luggage, death of a travel companion, severe injury, and medical emergencies. Any kind of financial loss before and during the trip will be included in the travel insurance.
If your trip gets canceled due to the reasons mentioned in the coverage, you will get compensation. But for other reasons, no compensation will be provided.
No, most of the travel insurance won’t cover you if you travel against the warnings issued in the public interest by the government.

Visa and Passport

Validity refers to the amount of time before a travel document expires. Duration refers to the maximum stay in a country that is permitted on a visa. A Brazilian multiple entry visa may have a validity of five years, however, the maximum duration of stay at any one time is 90 days.
Your passport should be valid for at least 6 months if you want to apply for a visa. If you are applying for a multiple entry visa and your passport is set to expire soon, you should get your passport renewed.
In such situations, you will have to apply for a name change amendment in your current passport for your new name.

Special Assistance

Yes, most airlines do provide wheel chair for the disabled. You just need to inform the airlines well in advance around 48 hours before the scheduled departure.
it all depends on the airline you choose. Some flights are spacious, so they allow stretchers. You can get in touch with the travel experts to know which airlines provide this service.

Deals and Discounts

Yes, Superfares provides various deals and discounts on air tickets. Be it festive discounts, call-only deals, last-minute deals, or group discounts, you will enjoy hefty savings when you book with Superfares.
If the airline you choose provides discounts to senior citizens, only then we can provide special discounts to senior citizens. It all depends on the airline you choose to fly with.

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