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Knowledgeable team

Knowledgeable team

Our professionals are knowledgeable and have the required expertise to conduct a comparative analysis regarding the flight options to help out the best deal

24-hour cover

24-hour cover

We have a dedicated and hardworking team that is available even at the oddest hours to provide a quick response to the queries of the clients out the best deal.

Our Global Address

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USA

Superfares LLC, 510 Clinton Square, Rochester, NY 14604

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CANADA

SHIPRA TRAVELS, INC, UNIT 102, 9158 23rd Avenue NW, Edmonton, AB T6N 1H9

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INDIA

CORPORATE OFFICE I 2nd Floor, Plot No.16, HSIDC IT Park Panchkula, Haryana – 134109

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Frequently Asked Questions

Superfares.com is a renowned travel agency which has association with umpteen airlines and consolidators. Our prime objective is to work towards the best interest of the customers by helping them book suitable flight options.
It is very easy to make a booking with Superfares.com. All you need to do is to visit our website and enter your travel dates, origin and destination airports, and we will provide you the best flight options. Our experts will get back to you as soon as possible.
Our customer care representatives are available 24/7 to help you out with your flight booking process. You’ll get instant solutions if you have any queries related to air ticketing.
A person whose age is 18 years and above is considered as an adult.
After your flight tickets get booked, you will be receiving an email confirmation within 4 hours with all the details. You will get the e-mail in your inbox or spam box. In case you do not receive the confirmation e-mail even after waiting for more than 4 hours, you can contact us at +1-585-534-8844, chat with us or drop us a mail at info@superfares.com. Our customer support team will provide you complete assistance.
Get in touch with our Customer Support team at +1-585-534-8844 or drop us an e-mail, our experts will help you out in the best possible way.
As per the Homeland Security Rules, name change is not allowed. A customer has to book the by the same name as it appears on government issued identification or passport. All reservations must be made in EXACT name of the person. Nicknames are not allowed for domestic and international flight booking So, in case you have made some spelling error in name, then you must contact our customer support team at +1-585-534-8844 for further assistance..
Preferred seat can be selected at the time of booking. While submitting the travel details or booking the flight, you need to select the “Seat Preference”.
You can request seat assignments at the booking time. You need to select “Seat Preference” in the additional requests area when submitting traveler details during booking process.
In case, you are done with your booking, please click the” Request Seat” link which appears under the flight details on your itinerary confirmation e-mail. If pre-assigned seating is available, a seat map will appear.
Although we send your seating request to the respective airlines (wherever applicable), we cannot guarantee that the request will be completed.
Passengers can request for meal while booking the flight ticket online except for the in-flight meals. Special meal requests are accepted 24-hours before the scheduled departure. However, requests are not guaranteed and are subject to change at the discretion of the airline.
It is not possible to add a traveler in a booking. However, assistance can be provided in making a new booking. All you need to do is visit our website www.superfares.com and search for the same travel details. Alternatively, if you need help, you can seek the help of our 24/7 customer support team. The flight price and seat availability are always subject to change so the same price and flight options cannot be guaranteed.
Infants below the age of 2 years or 24 months can travel within United States without ticket until they are seated on an adult’s lap (over 18 years). Only one infant is allowed to travel as a lap child per adult (over 18 years). If passengers are traveling internationally, then they are required to pay some percentage of the adult fare and taxes for the lap child. For more details, passengers can contact our customer care department at +1-585-534-8844.
The another term for checked luggage is ‘Hold Luggage’ and when booking says ‘No Hold Luggage’ it means checked bag will not be included in the flight price. However, to include a checked bag a fee will have to be paid as per the baggage policy of the airline. This baggage policy can either be paid on airline website or at the airport directly.
Several US carriers have changed their baggage allowance for carry on and check in luggage. Some of the airlines have also started charging for the second bag and the carry on luggage. To comprehend the baggage policies in a better way, you can get in touch with the airline directly and ask them to provide the updated policies that will eventually help you to bring your baggage accordingly.
Get in touch with us through email, chat or call to request cancellation. However, if your departure is within 24 hours, we recommend you to call our customer support team at +1-585-534-8844 or chat with us. Please keep your booking reference number handy. Cancellation will be done according to the airline cancellation policy applicable on your ticket.
Most of the tickets are non-changeable/refundable but in case there is some amount that can be refunded, it may take between 4-5 working weeks on receiving your cancellation request and details in writing. As there are specific rules regarding cancellation and refund for every airline, any refund or future travel credit is at their discretion.
Superfares.com strives to keep their customers updated about the schedule change. However, sometimes such changes are not informed directly by the airline. So, it is recommended to reconfirm the change in the itinerary directly from the airline at least 48-72 hours before the departure. If any customer has accepted the schedule change made by the airline and if he/she requires any change in the ticket, then such change will require some additional cost or penalties.
For the convenience of the customers, we at Superfares.com allow multiple payment methods such as debit card, credit card, and e-pay. With us, your banking details and transactions are confidential and safe.
Airfares that are displayed at Superfares.com web portal will be charged in U.S. dollars (USD) at the time of booking. However, if you are using a non-U.S. credit card then you need to confirm with your bank about currency conversion charges and fees charged for processing purchase made in U.S. dollars.
Once you complete your booking, an automatic email will be generated and sent to your registered email id consisting of the itinerary details, ticket purchase, date of flight departure, time of departure, ticket price and other important details. In case, you don’t receive the reservation confirmation email, then you will have to contact our travel experts.
Yes, at Superfares.com you can get your tickets booked by using more than one credit or debit card. However, this can be done only through phone. Customers will have to call our customer support team at +1-585-534-8844 to book their tickets.
Your bank may charge an international fee if you make any transaction outside U.S. The bank may convert the payment into local currency to charge an international fee.
This situation arises only when you book multiple airline tickets in a single reservation. We advise you to cross check the charges of each separately processed ticket so that you will able to identify the taxes, service charge, and additional services charged on each ticket. If you still see duplicate charges on your credit card for the same trip, then you need to get in touch with our team at +1-585-534-8844 for instant solution.

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